HR IVR Solutions
Telatron Marketing Group provides automated self service solutions designed specifically to assist Human Resource Management and increase company communication. Through our Natural Speech IVR system, self service applications allow individuals to access personal and general employment information via touch tone or voice tone prompts (in requested languages).
Employee Self Service Applications Include:
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Employee Benefits: Allows employees to inquire about health benefits, vacation time, 401K opportunities, insurance, etc |
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Scheduling Information: Allows employees to inquire about personal work schedules, pay rates, available overtime, etc |
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Job Inquiries: Can provide a brief company history and allow prospective employees to inquire about and apply for available positions. Additionally, current employees can learn about other positions available within the company. |
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Employee Satisfaction Surveys: The IVR provides a secure place for individuals to anonymously complete a survey and provide suggestions for company improvement. |
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Call Off’s of Scheduled Shifts: Employees can call off via automated system. Information is then sent to a point HR person for follow up and recording. |
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Employee Policy Information: The IVR can provide basic policy information, such as dress code, tardiness, benefit availability, etc. |
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Information Changes: Employees can update personal information |
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Emergency Notifications: Employees can inquire about company closings and emergency alerts |
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Schedule of Events: Employees will have access to informational sessions and upcoming company events |
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Voice Broadcasting: This outbound feature of our IVR can provide information to employees and interview reminder calls to prospective employees |
Program Development/Implementation
At Telatron, each program is customized to suite the unique requirements of each individual Human Resources Department. Because all programmers and engineers are on site, programs can be launched in minimal time frames, and changes can be made quickly. We will work to connect with proprietary systems in order to service employee quickly and accurately.
For more information about Telatron Marketing Group and our employee self service solutions please contact our Business Development Department at 814-868-4824.
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