Corporate Overview : Introduction

How does a company remain competitive in the dynamic, ever-changing world of contact management? Telatron Marketing Group, Inc. attributes the company's success to its modest beginnings, continuing standards of excellence, and its quest for technological superiority. Founded in 1985, Telatron began operation with four employees. By 1986, when the first fully staffed contact center opened, Telatron had made its mark in the ever expanding contact industry.

Today, Telatron emulates the same entrepreneurial spirit as in 1985. All systems (Inbound, Outbound, and Customer Care) are proprietary, and are developed internally by a team of Programmers well versed in our clients' needs and styles. While all organizations have systems and intentions, Telatron prides itself in its employees and their overall dedication.

The primary department leaders average over 15 years of service, Telatron USA's average over two years. All representatives are highly trained in Telatron's interactive employee learning center. The learning center includes customized education and re-education modules to ensure superior knowledge of a clients program. This company is committed to education. Telatron has developed a formula for its own, as well as its clients' success.

Telatron continues to grow and improve to meet the ever-growing needs of its clients. The organization has three contact centers with 350 universal stations located on a three acre campus and is in the process of adding an additional site. Telatron understands that growth is a vital ingredient in meeting the needs of each client in any service we provide to them.

Telatron provides a wide range of services within the inbound, outbound, customer care, and IVR areas. Highly advanced technology and experience have also made Telatron an industry leader in Sales, Market Research, Business Continuity, Lead Generation and Customer Care.

As an industry leader, Telatron prides itself in its pledge for technological advancement. As a strategic objective, the company continually updates hardware and software to stay on the cutting edge of technology.

Tremendous flexibility and experience provide the edge which makes Telatron extremely successful in achieving client satisfaction. In the future, Telatron plans to continue in its pledge for technological advancement and company expansion to meet the continuing needs and increased sophistication of its clients and business partners.

Telatron Marketing Group Inc.'s overall mission statement is to join with our client's in their pursuit of portfolio growth and activation, accomplished by providing the highest quality performance, not only at the time of procurement, but throughout the entire account life cycle.