Contact Services: INbound

The use of toll-free numbers has become extremely common place in the direct response and customer care areas.

Toll free facts over the past 30 years:

	800's Lasted for 30 Years : 7.7 Million Issued-Ran out in 1996
	888's-Lasted 2 Years : 7.9 Million Issued
	877's- Lasted 1 Year : 7.9 Million Issued
	866's- Almost Out : 7.9 Million Issued

New 855#'s have to be issued…

With over 32 million toll free numbers, it is imperative that organizations provide a phone number to their customers. Toll-free numbers have become an expected response vehicle for most direct mail campaigns. In fact, some clients receive up for 40% of their responses through this media.

Direct Mail
Toll-free numbers located on direct mail pieces generally assure not only a lift to the mailing list and overall direct mail response, but also through the sales techniques of a Tele-communicator, about 65-80% of calls become sales.

Measurability
Toll-free numbers provide the only reliable source of measurability for a response driven campaign. As a result of years of experience, Telatron can project responses and the coverage needed to fulfill the needs of your campaign.

Overflow Calls
Telatron has been chosen to assist major organizations with inbound overflow calls. This has proven to be effective in maintaining service levels for both volume and hour driven situations.

Detailed Reporting
Telatron provides detailed reporting to its clients so they can have a full understanding of their customers' interactions. Telatron has the ability to report on all aspects of a campaign, whether it is demographic information or other items that impact results.